No matter how many years of experience you have, there is no doubt that—sooner or later—you will encounter a problem. Solving that problem is then often a matter of understanding it and then taking advantage of various resources to find a solution or work-around.

In this chapter, we will discuss the various information sources available and discuss the best strategies for finding the help you need or the solution to a problem you might be facing. We will also take you on a tour of some of the Kali Linux community resources available, including forums and Internet Relay Chat (IRC) channel. Lastly, we will introduce bug reporting and show you how to take advantage of bug filing systems to troubleshoot problems and lay out strategies to help you file your own bug report so that undocumented issues can be handled quickly and effectively.